As a veteran care professional I’ve helped countless individuals transition smoothly into our West Sussex care homes. It’s a big decision, filled with emotions and apprehension. To make this journey seamless, I’ve written this article to some of the highlight common mistakes people make when moving into a care home and how our dedicated teams at Derwent Lodge, Ullswater Cottage, and Upper Mead ensure every resident feels settled, happy, and truly at home.
Mistake #1: Not Visiting Enough Beforehand
West Sussex, with its picturesque countryside and charming villages, offers a serene backdrop for our care homes. However, it’s crucial to familiarise yourself with the specific home you’ll be moving into. Visit multiple times, at different times of the day, to get a feel for the atmosphere and daily routines. Don’t just rely on brochures or online photos – experiencing the environment firsthand is essential.
- Meet the team: Chat with the carers, nurses, and activity coordinators. They’re the heart of our homes and play a vital role in your well-being. Ask about their experience, their approach to care, and anything else that’s important to you. Building rapport with the staff can make a significant difference in your settling-in process.
- Explore the surroundings: Take a stroll in the gardens, explore the communal areas, and envision yourself living in this new environment. Pay attention to the little details – the décor, the lighting, the overall ambiance. Does it feel welcoming and comfortable?
- Sample the food: Enjoy a meal at the care home to experience the culinary delights our chefs create. Good food is not only essential for your health but also for your enjoyment. Talk to the chef about dietary requirements and preferences to ensure your needs are met.

Mistake #2: Underestimating the Emotional Impact
Moving into a care home is a significant life change, and it’s natural to experience a mix of emotions. Don’t bottle them up! Allow yourself time to adjust and acknowledge the emotions you’re going through – whether it’s sadness, anxiety, or even excitement.
- Compassionate support: Our teams are trained to listen and offer emotional support every step of the way. We understand this is a time of transition, and we’re here to provide a shoulder to lean on, a listening ear, and words of encouragement.
- Social connections: We organise various activities and outings to help you form new friendships and feel part of a community. Studies have shown that social interaction is vital for mental and emotional well-being, especially in later life. We offer a range of activities, from games and crafts to movie nights and outings to local attractions, ensuring there’s something for everyone.
- Personalised care plans: We understand your individual needs and preferences, ensuring you feel comfortable and respected. We work closely with you and your family to develop a care plan that’s tailored to your specific requirements. This includes everything from your daily routine and dietary preferences to your medical needs and social interests.

Mistake #3: Not Bringing Enough Personal Touches
Your room in a care home should feel like your sanctuary. Bring your favorite photos, artwork, and cherished possessions to create a familiar and comforting space. Surrounding yourself with familiar items can ease the transition and make your new space feel more like home.
- Creating a home-away-from-home: Decorate your room to reflect your personality and style. Bring your favorite armchair, your cosy throw, or that painting you love. Make it your own!
- Encouraging independence: Maintain your hobbies and interests. Our teams can help you pursue them within the care home or the local community. Whether it’s gardening, reading, or knitting, we’ll help you continue doing the things you love.
- Celebrating individuality: We respect your routines and preferences, ensuring you feel in control of your daily life. We understand that everyone is different, and we strive to accommodate your individual needs and preferences wherever possible.

Mistake #4: Not Involving Family and Friends
Moving into a care home doesn’t mean saying goodbye to loved ones. It can create new opportunities for quality time together. In fact, research has shown that maintaining strong social connections can improve quality of life and even increase longevity.
- Family visits: Our doors are always open to your loved ones. Share meals together, join activities, or relax in our comfortable lounges. We have dedicated spaces for family gatherings and celebrations, so you can create new memories with the people you cherish most.
- Community involvement: We encourage residents to stay connected with their community. Enjoy outings to nearby attractions like Arundel Castle, South Downs National Park, or Chichester. We also organise regular trips to local shops, cafes, and community events, so you can stay connected with the world around you.
- Meaningful engagement: Our activity coordinators organise events and outings for various interests, ensuring you stay active and engaged. We believe that staying active and engaged is crucial for physical and mental well-being. Our activities are designed to stimulate the mind, body, and soul, from gentle exercise classes and gardening clubs to art therapy and musical performances.
Mistake #5: Not Communicating Clearly
Open and honest communication is key to a successful transition into care home living. Don’t hesitate to express your needs, concerns, and preferences to the care team. The more we know about you, the better we can care for you.
- Trusting relationships: Our teams are always available for a chat, whether about your care needs, your day, or simply to share a laugh. We believe in building strong, trusting relationships with our residents based on mutual respect and understanding.
- Resident feedback: We value your input and actively seek suggestions to improve our services continuously. We regularly hold resident meetings and surveys to gather feedback and ensure we’re meeting your needs and expectations.
- Peace of mind: Knowing you have a dedicated, caring team can make all the difference in your care home experience. We’re here to provide 24/7 support, ensuring you feel safe, secure, and well-cared for.

Choosing a Splendid Care Home
At Splendid Healthcare, we’re passionate about creating extraordinary experiences for our residents. We understand that moving into a care home is a big step, and we’re here to support you every step of the way. Our dedicated teams at Derwent Lodge, Ullswater Cottage, and Upper Mead are committed to providing personalised care, compassionate support, and a warm, welcoming environment where you can truly feel at home.
Contact us today to learn more about our care homes in West Sussex and how we can help you make a smooth and happy transition.