At Splendid Healthcare, we are committed to providing exceptional care to residents across West Sussex. When browsing for the best care home near you, it can be hard to know what you’re looking for, especially when you’re looking for the right support for your loved ones. At Splendid Healthcare, we understand that choosing a care home is an important decision, and as a leading UK care home provider, our specialist care has enhanced the lives of thousands of people. To help you feel confident in choosing one of our local care homes, we will demonstrate our dedication to maintaining the highest possible standards of health and social care in England.
Discover the importance of being regularly monitored and inspected by the Care Quality Commission (CQC).
What is the Care Quality Commission?
Since 2009, under the Health & Social Care Act in 2008, CQC were established as an independent regulator of health and adult social care in England. They set out with a clear mission: to ensure that health and social care services across England provide high-quality care in a safe and compassionate environment. Before any care home or health and adult social care provider can operate, you must register with CQC and demonstrate basic care standards and legal compliance.
When searching for a care provider, CQC registration is a must, but what makes a CQC rating different?
How Do CQC Inspect & Monitor Care Homes?
There are 5 key factors that a CQC-qualified inspector will assess when visiting a care home:
- Safety – Are residents safeguarded from abuse and harm?
- Effective – Is the care, treatments and support in place achieving good outcomes and maintaining quality of life?
- Care – Do the staff operate and demonstrate compassion, respect, dignity and kindness?
- Responsive – Are the needs of residents being met with well-organised services?
- Leadership – Is the care home being led and managed to the best possible standard?
By following this assessment framework, gathering insightful information from staff, care providers, residents and their families through observations and discussions, as well as reviewing facilities, documents, policies and care, CQC is able to review their findings and provide a thorough report on their findings.
Are CQC Reports Accessible?
Following inspections, the CQC will publish a public inspection report and if appropriate, a quality rating, ranging from Inadequate, Requires Improvement, Good and Outstanding. Their reports will include details of their findings, highlight good practices, points of concern and recommendations that will improve their standards.
Based on their findings, CQC will identify an action plan, especially for Inadequate and Requires Improvement ratings and even in some cases, take action if the standards of care are not improved or the safety of residents is in jeopardy.
What CQC Ratings Should a Care Home Meet?
If a care home is scored ‘Good’ or ‘Outstanding’, you can feel confident that the care home meets expected or exceeds care standards. At Splendid Healthcare, all of our care home locations achieve a ‘Good’ rating across all 5 key factors. We are proud of the care and service we provide our residents, and we continuously monitor our services and quality of care.
Discover Our Safe, Well-Led & Effective Care Homes!
We have 3 care home locations in West Sussex. If you are based in Henfield or the surrounding area, then book a visit to our Upper Mead Care Home. At Upper Mead, our experienced and highly trained team provides a variety of services to residents, including Dementia Care, Respite Care, Residential Care, Nursing Care, Convalescent Care and Palliative Care.
For those based in Billingshurst or the surrounding areas, Derwent Lodge Care Home is the perfect location for you. Providing the same services as Upper Mead, the dedicated team at Derwent Lodge is devoted to delivering the best quality of life to residents.
Are you seeking specialist nursing and respite care for individuals with long term neurological conditions? Our third location, Ullswater Cottage Care Centre, based near Pease Pottage and Crawley, delivers personalised, 24-hour support and specialist neurological care.
To discuss the services available at our homes or to arrange a visit, send us a message online. Begin your Splendid journey today!
